We have enjoyed working with Kriss since 2007. He has helped us to celebrate with colleagues who have successfully achieved a company sponsored qualification, inspiring everyone with his life story and the lessons he has learned. Kriss’s involvement with Northumbrian Water Group (NWG) started after we’d signed the Government Skills Pledge to ensure 90% of our employees achieved a qualification at NQF Level 2 or above. Many of our people have never achieved a qualification before and the prospect of a formal celebration event is a bit daunting. Kriss always mingles with everyone before the event starts, finding out about them, putting them at ease and then really celebrates their achievement. Everyone walks tall with a smile on their face at the end of the evening, they then carry that sense of pride back into their workplace. I have heard Kriss’s presentation many times now, although his story has a consistent message he keeps it fresh and each time I hear it I find a new angle to draw inspiration from.